Privacy Policy

Monasbati (“we”) is responsible for your personal information and is the controller of that data; this policy explains how we collect, use, and protect it. NovaVantage Innovations operates and maintains the platform on Monasbati's behalf and under its instructions. By using the app, you agree to the practices described below.

Information we collect

• Basic account information such as your name, email address, and phone number.
• Profile details you choose to provide, such as gender, social status, date of birth, and your city/region.
• Photos and images you upload for your profile or service listings.
• Booking activity, favorites, and ratings you create in the app.
• A device push-notification token, used only to deliver notifications.

How we use your information

• To facilitate bookings and communication between customers and service providers.
• To operate, maintain, and improve your experience in the app.
• To send notifications and messages related to bookings, updates, offers, and services.

Sharing of information

• We do not sell your personal information.
• We do not share your personal information with third parties without permission, except where necessary to provide the service (for example, sharing booking details with the relevant provider) or where required by law.

Data security

• Your information is protected using appropriate security measures and technologies, and data is transmitted over encrypted (HTTPS) connections.

Your choices & account deletion

• You may request to edit or delete your account and associated data at any time by contacting support at support@mail.monasbati.net · account & data deletion page

Children

• Monasbati is intended for users aged 18 and over and is not directed to children.

Contact us

For any privacy questions or data requests: support@mail.monasbati.net